A few of my reviews
Just a few of my website reviews - You can also see my Ebay feedback.
I am a retired Police Officer, having completed thirty one years service. I will have no hesitation in recommending you or your company to anyone.
I Found your knowledge and professionalism to be second to none, I was impressed also with speed of the delivery of my watch, which arrived via special mail, securely packaged less than 24 hours after we completed the transaction.
Thank you once more, Kind regards. Paul LOWREY
A quick line to say thank you for all the help you’ve been. You’ve been very helpful when I was undecided on watch choice, you called me at my location abroad (which you didn’t have to!) and the sales process was both easy and excellent. I would be happy to recommend you to anyone looking for a good quality timepiece free of any of the usual qualms about purchasing expensive items.
I’m very happy with my purchase and I wish you all the best.
I have absolutely no hesitation in recommending Paul Thorpe for the sale of your fine watch. His dedication, professionalism and integrity is rare and exceptional in any field. His patience and promptness in responding promptly to my endless questions regarding the sale of my Rolex was much appreciated and the sale of my watch was concluded swiftly and efficiently with the funds transferred to me within an hour of his receipt!
I have no hesitation in recommending Paul Thorpe for the outright or commission sale of your fine watch and I would go nowhere else for a future Rolex purchase after such a pleasant sales experience. Thank you Paul and Watch Dealers!Paul, the watch has just arrived. To say I am delighted is an understatement! The watch is a thing of beauty and fits me perfectly, thank you.
Susannah, Scotland (Surname witheld upon request)
Thank you also for the professionally presented valuation certificate and warranty card. A total pleasure to do business with you.
If anyone wishes to speak to me about the first class service I have had, please don't hesitate to give them my telephone number .
Very Best Wishes, Tony Cocks, Plymouth.
Dearest Paul, my name is D.B. about 18 months ago I traveled from Scotland to see you as I was trying to sell my Green faced (Hulk) Rolex.
My recollection of meeting and dealing with you left such a positive mark upon me that I have told and continue to tell anyone who has ears to hear that should they, or any of their family wish to buy or sell a watch of calibre there is only one person to deal with and that is you.
I cannot over emphasize the positive energy that I took away from meeting you. I thank you for your email, though horrified to read of your ordeal at the hands of those who see legitimate business people as a target for their despicable activity.
I wish you all the very very best in your new venture and hasten to add that though my wrist at the moment is adorned by a casio, in the fullness of time I will again, God willing, sport a Rolex and that the only person that I would ever consider doing business with is yourself because your honesty and integrity is only equaled by your knowledge and experience of your field.
A very very satisfied customer, it is the experience of meeting people like yourself Paul that make my journey through life so wonderful.
Thanks Paul for responding to my emails late at night, love the submariner, second purchase from you and will definitely be back.
Thanks Paul, fantastic watch, just what I wanted. This the second time I have dealt with you and will no doubt do so again.
I have bought three watches from Paul over the years, including a Piaget, Patek and a Rolex. He is honest and great to deal with. I have been delighted with every purchase and the value for money is superb. The watches arrived the next day in beautiful condition.
I would recommend Paul to anyone.
Good Evening Paul, Just a quick note to thank you very much for the watch, I absolutely love it! We as a family wouldn't hesitate to buy off you in the future. Was a pleasure to meet you!
After recently purchased a new Rolex Daytona from your company with out seeing it or previous dealings. I must say the way you carry out your business is a credit to you and your team.
Exactly as described the item and condition with great speed of delivery. Many thanks and I will be in touch when I need another fine #timepiece .
Mark Kilbourn, Norwich, Norfolk.
Just a quick line to thank you for sending my Rolex Sea Dweller so quickly. I am delighted with it! It even fits perfect I own a bi metal #submariner and now intend wearing this sea dweller during the week.
I bought another Rolex as I love the brand and having owned a couple in the past know first hand how well they keep their value. I have posted a positive feedback on e bay but wanted to send a more detailed thank you by e mail. Thanks again and when I have saved up fir my GMT II I will certainly be back!
I am just writing to say how nice it was to meet you all last Friday when we purchased the 1951 Rolex for my wife and the Baume & Mercia for my Daughter.
My wife adores the Rolex and the shock and surprise on my Daughter’s face when she opened the B&M was priceless and worth every penny.
The B&M has more meaning than just being a watch it offers my daughter a safety net financially should she ever get in trouble especially abroad if we are not around.
It was a very pleasant experience from start to finish with no sales pressure and plenty of wow factor from the items purchased which will continue each time my wife and Daughter look at their respective watches.
I cannot thank you enough.
Isle of Man
Should anyone, whether experienced or a novice, be looking to purchase a watch, they should not hesitate to put their trust in you and your team.
You provided me with advice and responded to inquiries promptly and helpfully often outside normal business hours.
Your after sales service was superb as well as your interest in my future enjoyment of my #timepiece.
Thank you so much.
I hope that our paths might cross again and in the meantime wish you and your team continuing and deserved success.
Peter (Surname withheld upon request)
Hi Paul, well what can I say just purchased another watch from you and the service is on an other level Paul is spot on the only problem is I need another one now and my wife wants one of your #diamond #rings will be in touch soon if you are looking at purchasing a rolex all I can say is don't waste your time looking anywhere else buy from Paul you will be well looked after items exactly as described hassle free progress, and delivered very quick. Thanks again Paul.
Colin in France
Received my watch in incredible quick time and thoroughly delighted with the quality! A beautiful watch, even better than the picture! Great friendly company to deal with and will deffo be back when i next upgrade.
Message for Mr Paul Thorpe, hi my name is William my mother Lorraine McManus. recently very generously bought me a Rolex 18ct gold & stainless steel #submariner watch I just wanted to say I am absolutely delighted with the condition and quality of this stunning watch and after doing research on your company and viewing every you tube videos I would like to say I find your knowledge and non bias opinion on these items very admirable and honestly very fascinated with your passion for these items. Thank you.
I can't speak highly enough of the brilliant service from Paul and his team. I purchased a Rolex from Paul two years ago, and was impressed by the non pressurised approach.
Two years later I returned to have some work and adjustments to the watch as I was passing it onto my son. There was a guy in looking at purchasing a £18K+ Rolex, and I received exactly the same level of service as he was receiving although my spend was going to be minimal.
My watch was adjusted and thoroughly cleaned with no charge. The other work carried out was extremely well priced and nothing was too much trouble. If you are looking for a #quality watch with top quality service, I 100% recommend this small specialist company for all your Rolex related requirements. Thanks Paul. Top man and service.
I bought a blue and gold Rolex submariner from Paul and have been so impressed from start to finish.
From being in the shop where I was well looked after and when I had some trouble shooting Paul was kind enough to answer his phone on a Sunday evening and help me without any hesitation.
Weeks later my watch had to be sent off for an adjustment to be made and once again there was no problem too big or too small. My guarantee was fully honoured and was even sent back to me without any extra charge. I've bought and owned quality #watches for years and would have no hesitation to recommend or indeed buy for myself again from Paul.
Matt Gilbert - Sussex
Thanks for the pleasant transaction and the honesty of it all, you've won my confidence and i'll definitely return for another rolex when funds allow.
Hi Paul. Thought I'd let you know I was on holiday in Florida recently and got talking to an American watch dealer. Was amazed that he knew your company and had heard "good things" about your business. What a small world. Made me feel quite proud to show him my Submariner that I got from you last year. Keep up the good work and sorry to hear about the robbery.
Steve (surname not supplied)
A can't say enough about these guys. Always on the ball, always willing to help and always honest when it comes to doing a deal. I've been shopping with Paul for almost 15 years now and have purchased a number of high end items from him. He's the best #dealer out there by a mile and should have his own TV show dealing watches. Honestly you can trust Paul one million percent.
Tim - an old customer. Somewhere in Surrey!
Watch delivered exactly as promised and was better than I had hoped for. Will use again without any hesitation.
Miles P. Swansea
Very happy with purchase. Second time I have shopped with this company. Delivery is always fast and reliable.
Sarah Bright, Morden, Surrey.
I visited three major watch retailers (dealers) before visiting Paul and within 5 mins I knew this is where I'd purchase my watch.
Enthusiastic, no pressure, brilliant advice. Had been told by another big watch company that my watch in exchange was worth £3,000. Paul gave me just under £4,000 for it. And the watch that I bought from him was also cheaper!!! I reckon' I saved about £1500. Well worth a visit. Honest and reliable company.
Asked Paul to find me a watch, within 36 hours I had it on my wrist. Cheers Paul.
Another brilliant watch from my favourite watch people. Paul and his team never fail to deliver and their customer service record is second to none. Always recommend these people.
Charlie Watt, Cambridge.
Purchased my Submariner a few months back, pleased with my watch and the service given by Paul, was worth the travel, have recommended this place to all that have admired my watch, wont go anywhere else now as I trust this company.
It has been a little while since we visited you at your shop to buy my wife her first #Rolex watch (gold with black diamond face).
My wife wears it every day and it looks as superb as the day we purchased it from you. Thank you for the excellent service, It was a pleasure to meet you.
Thank you for such great service. My daughter received the watch and loves it.
I will be a repeat customer even while being in the USA.
Fran Hall, Michigan
Excellent watch, friendly and excellent service, highly recommended as indeed I have.
Just like to say nothing is better than word and mouth, The service I received was excellent and genuine!! (Thank you) No problem with my beautiful watch being delivery the next day on time, Wouldn't have a problem in recommending or buying again.
Alan Ivey Plymouth
Awesome service today, cheers guys you lived up to my expectations and beyond.
Tony (Surname withheld upon request)
Happy customer from the US. Paul is one of the good guys.
Janice P, Avon Lake, Ohio, US.
Dear Paul, thank you for your kind help this afternoon and thank you for repairing my Mother's watch for me on the spot and free of charge. I couldn't believe it. What magnificent service.
No name supplied.
Hi Paul, great new website and now I'm finally able to leave that review I promised.
Just want to say to your website visitors that buying from Paul is always a pleasure and over the years I have bought around 3 watches and a couple of other items from him including my engagement ring.
He is polite, knowledgeable and always friendly and is never afraid to put himself out for you. Good luck, Paul and thank you for being so good to me. You're a sweetheart.
Janice K. Devon.
Best watch dealer in the UK and that's a FACT.
Tony, Michael and Chris, Liverpool.
Dear Paul, thanks for sending out the watch so quickly and although it wasn't quite what I wanted (it was just to large for me) I appreciate your willingness to take the watch back and for the immediate refund.
I admit to being a little nervous about buying a watch on the internet but having checked you out everything seemed fine. And so it proved. The money was back in my account in less than an hour after it arrived back with you. I am very happy and when I am more sure what I want I will 100% come back to you. No problems with this dealer. Sorry for the trouble and best wishes.
Michael S. Ireland.
Have been meaning to send this for a while. Just want to say that dealing with Paul is genuinely a pleasure and it's a real breath of fresh air to deal with someone who's really not just after the cash. Sure Paul is running a business but this bloke loves his watches and is a genuine watch person.
I know a lot of people in the watch game and even among his competitors Paul's reputation is golden. Everyone speaks so highly of him and his old school approach to business. Shame there aren't more like him. Paul, I expect a huge discount next time I'm at the shop!!! See you soon.
Gary Williams, Braintree, Essex
I have known Paul for about six years and have always said during that period that I would at some point buy a watch from him.
Well, this week I did, I bought a Rolex Submariner off him and can only say good things about the purchase experience. Paul is a consummate, trustworthy #professional in his field and the staff at the shop back this up at all levels.
Alistair Baird, Sussex.
Thanks for two amazing watches, great after sales, would highly recommend.
Paul & Amanda McGuinn
Hi Paul, just to say thank you for my lovely watch. I absolutely adore it and I can't wait until Christmas when its my Husband's turn to fullfil his dream of owning a Rolex. I really would like to thank you for the time and trouble you went to for me. I couldn't speak more highly of you than to say I am telling all my friends there is only ONE place to get their watch. Thank you again and I will see you again in December.
G. McIntyre, Kent.
Great service and highly recommended people to work with. A very friendly team of ordinary people. No snobbery involved. These guys love their watches. Would go back again and would recommend without a doubt.
Once again you guys went the extra mile for my wife and I and we really appreciate your help, patience and honesty. You have a truly magnificent business and we are now the proud owner of not one but three beautiful watches all purchased from Paul Thorpe.
What I like most about you is the willingness to help and advise and the fact you always want to make time for your customers. This is something sadly missing in many business operations in modern times and we have told many of our friends about your shop. In the future it would be great to see you open another store somewhere further south as the journey is not inconsiderate although always worthwhile.
With our regards
Charles and Dinah Smith, Poole, Dorset.
Not only did I get to meet Paul in person and to buy a watch from him but also met a famous lady in his shop so a double whammy for me as I've always been a bit of a fan. You could have knocked me down with a feather, as the saying goes. A great day out and I absolutely adore my new Rolex Daytona.
I would highly recommend a visit to see Paul. Great prices, great service, and great to meet a celeb in store who was buying a watch almost the same as mine (Just a bit more expensive) I can't stop talking about my watch experience.
Terry Johnson, West Mids.
Paul, just a quick note to say what a pleasure it was to do business with you this morning. Many thanks for your advice.
I'm loving it already and whilst you gave me some difficult choices with some stunning watches I'm convinced I have made the right choice. A real pleasure
to do business with you. Hopefully the first of many !!!